Shipping & Fulfillment
Custom apparel takes time to prepare correctly. Here’s what to expect from production through delivery or pickup.
Production Timeline
Our standard production timeline is typically 7–14 business days after all order details, artwork, and required approvals have been completed.
Shipping
Orders requiring shipping are sent to the shipping address provided with the order.
Once an order has been transferred to the shipping carrier, delivery times may vary based on destination, carrier delays, weather, holidays, and other circumstances outside of TagYourTeam’s control.
Tracking information will be provided when available.
Local Delivery & Pickup
Local delivery or pickup may be available for qualifying orders. When applicable, instructions will be provided once production is complete.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information.
If an order is delayed, returned, or requires reshipment because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply.
Damaged or Missing Shipments
If your package arrives visibly damaged or tracking indicates a delivery issue, please contact TagYourTeam as soon as possible with your order number and photographs when applicable.
We will review the issue and help determine the appropriate next step. Carrier-related claims may be subject to the carrier’s investigation and policies.
Custom Orders
Shipping or delivery does not change the custom nature of your order. Custom orders remain subject to our Order Issues & Corrections policy.
Need Help With an Order?
If you have a question about shipping, pickup, or the status of an existing order, contact us and include your order number when available.
Contact TagYourTeam →